chapter 1




Information technology (IT) – a field concerned with the use of technology in managing and processing information
Information technology is an important enabler of business success and innovation
Management information systems (MIS) – a general name for the business function and academic discipline covering the application of people, technologies, and procedures  to solve business problems
MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources
When beginning to learn about information technology it is important to understand
Data, information, and business intelligence IT resources
IT cultures

Data - raw facts that describe the characteristic of an event

Information - data converted into a meaningful and useful context

Business intelligence – applications and technologies that are used to support decision-making efforts

Information-Functional Culture
        Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.

Information-Sharing Culture  
        Employees across departments trust each other to use information (especially about problems and failures) to improve performance.
Information-Inquiring Culture 
        Employees across departments search for information to better understand the future and align themselves with current trends and new directions.

Information-Discovery Culture 
        Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages

Nowadays, people use IT to fullfill their needs!

Without IT, it is no doubt that human life would be difficult
as tons of information could not be recorded.

Syaireen Shafiq,

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