CHAPTER 1
IT'S IMPACT ON BUSINESS OPERATIONS
INFORMATION TECHNOLOGY BASICS
•Information
technology (IT) – a
field concerned with the use of technology in managing and processing
information
•Information technology is an important enabler of business success and innovation
•Management
information systems (MIS) – a
general name for the business function and academic discipline covering the
application of people, technologies, and procedures to solve business problems
•MIS is a business function, similar to
Accounting, Finance, Operations, and Human Resources
•When beginning to learn about information
technology it is important to understand
–Data, information, and business
intelligence IT resources
–IT cultures
•Data - raw facts that describe the
characteristic of an event
•Information - data converted into a meaningful and
useful context
•Business
intelligence – applications and technologies that are
used to support decision-making efforts
•Information-Functional Culture
Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.
•Information-Sharing Culture
Employees across departments trust each other to use information (especially about problems and failures) to improve performance.
•Information-Inquiring Culture
Employees across departments search for information to better understand the future and align themselves with current trends and new directions.
Information-Discovery Culture
Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages
Nowadays, people use IT to fullfill their needs!
Without IT, it is no doubt that human life would be difficult
as tons of information could not be recorded.
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